Legal
Privacy Policy
Last updated: August 2026
Premier Outdoors ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, and how we use and protect it. It applies to information collected through our website at premieroutdoors.com.au and through any enquiry or quote request you submit to us.
1. Who we are
Premier Outdoors is an outdoor construction and landscaping business based in Melbourne's eastern suburbs. We can be reached at admin@premieroutdoors.com.au or by phone on 0408 796 694.
2. What information we collect
We collect personal information when you submit an enquiry or quote request. This may include:
- Your name
- Phone number
- Email address
- Property suburb
- Project description and details
- Photos of your property or inspiration images (if you choose to upload them)
We do not collect payment information, and we do not use cookies for tracking or advertising. Basic analytics (e.g. page visits) may be collected in aggregate and anonymised form.
3. Why we collect it
We collect this information solely to:
- Respond to your enquiry or prepare a quote for your project
- Contact you to arrange a site visit or discuss your project requirements
- Deliver the construction or landscaping services you have requested
We will not use your information for marketing without your explicit consent.
4. How we store and protect your information
Enquiry details are received via email and stored securely. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
We do not store your information in any publicly accessible database, and we do not retain information beyond what is reasonably needed to deliver our services or meet legal obligations.
5. Who we share your information with
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- With subcontractors or tradespeople directly involved in delivering your project, and only to the extent necessary
- Where required by law or a government authority
6. Your rights
Under Australian privacy law, you have the right to:
- Request access to the personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information (subject to any legal obligations we may have to retain it)
To exercise any of these rights, please contact us at admin@premieroutdoors.com.au. We will respond within a reasonable timeframe.
7. Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Act 1988, please contact us first so we can attempt to resolve your concern. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page with the date it was last updated. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
Questions about this policy? admin@premieroutdoors.com.au · 0408 796 694
